3D Model upload showing up black

#1

My 3D model was created in Maya and I added texture to it. I exported the file as obj and got an mtl with it. Now when I upload both the files simultaneously to cospace, the model turns up black. I cant understand what the issue might be. Can anyone please guide me? Thankyou

#2

Hi @Zaineb_Noor
Could you please, attach your files so I can take a look at them

#3

merry go round.mtl (109 Bytes) merry go round.obj (20.2 KB)

Merry Texture
Merry Texture640×2048 231 KB

Thankyou for reaching out to me. These are the files.

#4

I agree with @Zaineb_Noor, All 3D objects downloaded using cospaces’ tool, no way to change their color, and even some of them go black with no possible way to change the color.
Thank you.

#5

Could you also send the expected result?

#6

Good news, the obejcts that go black seem to be fixed but still can’t change their colors.
these are some example I can’t change their colors, I guess all of the objects from the download tool have this same issue.
https://edu.cospaces.io/DYF-NWJ

Thank you.

#7

merry go round
merry go round960×540 158 KB

#8

Thank you for your help. We found a bug and it will be fixed with the next release