Cannot open student's homework

see_small · October 15, 2020, 1:08am

i cannot open all the homework today , when opened there will appear an error message,thank you

techleapnz · October 15, 2020, 3:34am

Are you able to share a screenshot of the error message you see? Have you talked to the school I.T. administrator about whether there is any bandwidth or firewall issues?

Regards,
Geoff @ TechLeap

KateT · October 15, 2020, 10:28am

Hi

I also had an error message come up today when I tried to view some students work in m class.

techleapnz · October 15, 2020, 6:37pm

Āe, I also had a brief issue with this with my students at the end of a class yesterday. They were working on a group assignment.

@Nikolay, any thoughts on this?

Nikolay · October 16, 2020, 11:28am

Hi, we made an investigation and the problem was found and fixed. Thank you for reporting it!

Clarena_Renfrow · November 4, 2020, 6:54pm

Neither my student nor me as the teacher can open a the student’s assignment. Can someone help? We have tried different machines, but nothing works.

Help!!