I cannot see client and client cannot see me


#1

After sending client an invite they open it but when they click on video they cannot see me nor can I see them and then something comes up about not editing??? what is this all about - please help as I am losing clients. Thanks for the help. In kindness, Colli


#2

Hi Colli,

thanks for reaching out. Unfortunately this forum is sole for questions and topics related to CoSpaces Edu. If you have issues with another Delightex product (in this case I guess it’s about CoachingSpaces, right?), please send an email to support@delightex.com.

Thank you!


#3

Thanks so kindly and I have sent several to them but no answer. Thanks kindly. Very frustrating. I see they are closing shop so maybe this is a big part of the problem


#4

Hi Colli, I have received your e-mail and just sent an answer, please check it out! Thanks!