Issue with Cospaces Classroom

Hello,
I am an instructor for the HCI course. I tried to create a class and once the students joined the class they faced two issues:

1- They tried to share the link to their project even for collaborations or submissions, but this error message is shown

2- They can’t activate PRO free trial when they are inside the classroom with their student workplace

Kindly advise what I should do regarding these issues
Many thanks

Hi @Hebo :slight_smile:

For the first problem you’re experiencing, you’ll need to enable the sharing option for your students. You can do this by following these steps:

  • Open the class and go to the Students tab.
  • Select all students or a specific student, click the three-dot menu, and select “Enable sharing.”
  • After this, students in the class will be able to share their spaces.

Regarding the Pro license, the students will only be able to use Pro features if the teacher created the class on a Pro license or with the Pro trial already activated. If the class was created with a Basic license, they’ll only have access to Basic features.

If you do have a Pro license or trial already activated and you’re still experiencing issues, please email our support team at support@cospaces.io with your account username and the username of the students encountering the issue.

Hope this helps! :slight_smile: