Not hearing sound

I do not hear any sounds whether I am in the Gallery in a space or in my spaces working on a project. I am using a laptop installed with Windows 10. How can I fix this?

Hi Judith,

can you please share a space with me where there should be sound but it isn’t. Just click on the “Share” button in the upper right hand corner and send me the “Direct link”. Which browser do you use? Can you test it in another browser please? Do you experience this problem only in CoSpaces or on other websites as well?

Here is a website where you can test if your browser supports different audio formats:
Just click on all the buttons to test them.

In general, there are only sounds if you upload them as a “Stage sound” or in “Audio upload” and then call them in Blockly or JavaScript.

Thank you so much for this information. I now have sound. The website that you suggested to test the audio formats for a specific browser was very helpful.

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