Text box problem

Hey, I’m having some trouble. I set one of my characters to say something, but the text appears and disappears instantaneously, even though I set the text panel to appear for 3 seconds. Any help?

Edit: the character was wearing a hat, which blocks the text box from appearing. This is a huge inconvenience, it makes my character look silly. Is there any way someone could update this?

Please check the answer to the similar question in this topic.

Oh! Thank you so much!