3D Model upload troubleshooting collection


You can use this thread to share models with us that do not display in CoSpaces properly after they were uploaded. As a reminder, you can check out this tutorial post on how to upload custom 3D models to CoSpaces.

How to report faulty custom models

Most errors that happen are written down in the exporter log. After the model upload completes, you can press the exporter log button and review the messages there.

Submission format

Please attach the following to your post when reporting a 3D model:

  • 3D model file (+texture)
  • Exporter log
  • Share-link to the space where the model was uploaded to (optional)