3D Model upload troubleshooting collection

Hello, I can’t seem to upload any files with OBJ and MTL files. They all appear white.

I tried dragging and dropping along with upload.

Here is a zip of one file I have tried.

Any ideas?

house 3.zip (36.5 KB)

Thanks,

Wayne

For some reason in your files material file is named incorrectly. I renamed it so it matches the name from obj file and it works.
house 3.zip (30.8 KB)

I just downloaded your zip and it did not work for us. It still shows up grey/white. I renamed both files house and still have the same issue.

We tried drag and dropping both files, drag and dropping zip file, and uploading both files/ uploading zip file.

:-/

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Here is the house we are using the most. I checked the file names and they seem to be correct. Still white :-/

50-fantasyhouse1 2.zip (1.0 MB)

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The first house’s material is grey. The fantasy house archive contains non-standard material file. The material file should be in ASCII format.

Please, check the source of your files.

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No, this files are not correct. The .mtl is not correct.
You can read about what MTL should be here:

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I am working on an AR project for WWII and I am having trouble getting this model in as either - ZIP FBX https://drive.google.com/file/d/12rVuVXXGYEngyxQgTWR6QkhAjjXv5OIM/view?usp=sharing
I load the model, but it seems to just bring the object in, no color and no texture. I tried extracting and uploading without the unsupported metallic file, but still not working. I paid for this from Sketchfab: https://skfb.ly/TEYo, so please do not download for personal use. Somewhat pressing issue as I am trying to get this scene finished by Monday deadline.

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I just gave access, sorry about that.

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Hey @Kevin_White ,
I looked into the file and I think the textures where not properly linked to the model, that’s why it did not work. I assigned the texture and uploaded the model, you can remix it from this CoSpace:


I hope it helps, let me know if it does not work!
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Hi There,

I try to upload a OBJ+ MTL file made in Doodle3D (https://transform.doodle3d.com/)

The material colour are not visible after importing the model. I opened the model in Sketchfab here the colours are visible so it looks like the export is correct.

Maybe you guys can figure out what is going wrong :slight_smile: I added my test model and log and test Test_Doodle3DQR space in the attachment

Leg_art.zip (1.8 MB)

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Thank you for posting this models. We found and fixed a bug with the materials. Your sample will work correctly with the next release

Thats Awesome :slight_smile: Thanks for the fast reply :+1:

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Thanks for going out of your way. Any chance you can send me the files you fixed?

I am also trying to get this one in. Same issue. Oddly, I used this same artist, he had packaged the last 2 models the same way, but they both went in without issue.
It would be really great if CoSpaces could do a webinar on 3D uploads and post it to YouTube. I don’t know what the difference is between a lot of these files.
https://drive.google.com/file/d/19P7zvebp8lGAusIC3IUQgt-8_oR20Gdm/view?usp=sharing

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Hello
I used these object in my project but it did not show the color Is there a way or Any thing to do I am participating in a workshop and I want to include this object

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Could you please attach a model file, so we could investigate a problem?

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We have identified and fixed a bug that caused your problem. Please, try to paste this object now.

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The problem is still the discoloration but the object’s shape cannot be preserved

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Hi, the normals of the head are inverted. This is set in the model and should be fixed there

upd: the obj file has normals set up properly, and the fbx file has wrong normals. You could use obj file or fix the fbx.

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