Cant receive any confirm email

when l create a new ac in cospace edu. l cant receive any confirm email. Therefore my new ac is not active . what can l do now ? l checked my mailbox and sure 100% no any confirm email.
Thanks !


Same thing. Can’t register an account.

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may l ask how to handle this issue ?

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I don’t know. Can’t do that also. I yesterday sent message to support and didn’t recieve any message from them yet except automatic one.

I also tried to using different emails, and login via Google and Microsoft. This also didn’t change anything.

same problem.

I guess mail server error.

This issue was reported from 5 days ago.

@CoSpaces_Edu can you review this issues please??
Thank you all!! :slight_smile:

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Hi @t2_cospace @Storf @Jaewoo Thanks for bringing this to our attention. Sorry to hear you’re having trouble, we’re currently looking into this. And if you’ve already reached out to our support team, they’ll get back to you as soon as they find a solution :slight_smile:

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@t2_cospace @Storf @Jaewoo If you haven’t already tried since creating this post, can you try to log in and see if your accounts are active now?