Issue logging in

General
#1

The students in a class at our school in Australia have just advised, and I have confirmed on my own Windows 10 laptop running Chrome, that when they login to CoSpaces, the login process is hanging. I have attached a screen shot of what is happening on all our screens.

I have attached a screen shot of the login page where the hang occurs.

Previously, for the last 6 weeks or so, all the students have been able to log in to the web site without issue.

Any thoughts?

cospaceslogincapture

#2

Hi @gbree3,

please, try “hard refresh” on hanging pages. On windows 10 chrome you need to press ctrl + f5 to do this.

Please, give a feedback if it helps.

#3

We are experiencing the same outage in Hong Kong (today only)

#4

Hi,

Same issue, “hard refresh” solution provide above doesn’t work either.
Issue first detected from 6am GMT+8, from Singapore.

Thanks

#5

Maybe @Tamara.Koehler, @Coralie, or @Stefan can helps you…

#6

We had a problem with one of our servers, now it should be resolved.

#7

Resolved.

Thanks for the quick response!