Missing Cospaces in classes

General Classroom
#1

Hi,

Urgently looking for assistance on missing work and students for a class. The class just look like it got reset to initial state with empty assignments and students. Last accessed the works only yesterday, and currently am still able to see the students attached to this specific class in the ‘users’ list, the tab ‘former students’ also doesn’t have these students and everything is empty, this is only happening to this class, while others are not affected, please help!

Thanks

#2

Can you access to the historial? That is so weird, have you let open your account in any other device?
@CoSpaces_Edu have you ever notice something like this?

#3

Hi Jason,

Our Support team is ready to look into it and help you with this.
Please email support@cospaces.io

Thanks!

1 Like
#4

Hi jason,
so i saw your text and i can help with that if you stilo need it