Student assignment couldn't load


Half of my class couldn’t load into their assignment,(showing the Couldnt Load page with a bear) while they had no issues accessing other environments from the Gallery. The remaining half of the class was able to access the assignment, but there are some red error boxes. They had to refresh the page for nearly 10 minutes before accessing to the assignment that showing normally.

Please Help… :pray: Thank you

Hi @Danielneedhelp

Thanks for letting us know about this - we’re really sorry for the disruption this caused you and your students! The issue has been resolved now but our team is looking into it further to ensure it doesn’t happen again.

We’re sorry once again, but thanks for your support and patience!