Students are unable to enter class

I have a teacher account with the pro plan. I can’t add students to the class I created. It says: it is not possible to join this class at the moment because your teacher has no more places available for new students. How is this possible… it’s the first class I created.



Hi @Marta_Pereira we’re sorry you’re having some trouble. It could be that you need to update the app but if you’re using the latest version then our team will need to look at your account. In that case please reach out to our support team directly at with your account details and we’ll be able to get to the bottom of this for you :slight_smile: