Students unable to receive confirmation email

Is there any way to confirm a student account in CosSpaces EDU Basic if that student cannot receive emails from outside of the school’s domain due to district policy? A student started a project but was unable to continue because they could not confirm their account via email.

Never mind, everyone! Our tech staff were able to whitelist emails from to our students.

Thanks for the update and clarification.

On a side note, students shouldn’t be asked to confirm their email accounts, so perhaps it is worth checking that your students have definitely created their accounts as students and not teachers :slight_smile: