Technical problems - 'Classes' tab is not loading/available

[mgorman33]

Is anyone else having problems with Cospaces today? My classes (in New Zealand) and I are unable to access their work in the ‘Classes’ tab.

[Jaewoo]

Check this article for temporary solution

Solutions for class menu access errors

If you cannot access the class menu on the website, you can access it in the following way. Class assignment address: https://edu.cospaces.io/Studio/Class/class code(lower case)/Assignments Class playground address: https://edu.cospaces.io/Studio/Class/class code(lower case)/Playground Put your class code (lower case) in the URL above. Accessing that URL takes you to the class menu. Once you have access to a class, you will continue to be connected thereafter until you log out. Good luck! …

[Jaewoo]

Also I cannot access ‘Class’ Menu for 6 hours in Korea.

It’s a global access error.

[CoSpaces_Edu]

Hi @mgorman33 @Jaewoo we’re really sorry this has disrupted your lesson plans. This has been brought to our attention and we’re actively working on resolving this issue in a way that ensures it won’t happen again. We’re sorry for the inconvenience, but thank you for your patience while we work on this!

[CoSpaces_Edu]

Hello @mgorman33 @Jaewoo We want to sincerely apologize again for the disruption this caused you and your students, this issue has since been rectified.