App update on ClassVR headset not working

Can someone tell me how to update the Cospaces app on the ClassVR headsets, please. Devastated students could not see their worlds because the Cospaces app said it needed updating.

1 Like

I’m having the same problem please help

@Kylie_Walters @Room13_Co Hi! We apologize for the disruption that was caused to you and your students. Are you still experiencing this issue? We encountered a technical challenge that has since been taken care of. This could have been impacting your students access to their virtual worlds. If this is still an issue though, please let us know so we can find a solution for you.

I am trying to update, and it’ keeps telling me I need to update the cospaces app. When I restart the goggles, I keep getting the message to update cospaces.

I am having the same issue. I can connect to CoSpaces but I get stuck in the Gallery and no content will load. All my other non CoSpaces content will load.

1 Like